Privacy Policy

Effective Date: 21 September 2026

This Privacy Policy explains how KAMFX may collect, use, share and protect personal information when you use kamfx.in.

1. Information We Collect

We may collect your name, mobile number, email address, billing and delivery address, PIN code, order details, installation or service requirements, customer-support communications, enquiry details, device/browser information and website usage information when you use kamfx.in.

2. How We Use Information

We use information to process and fulfil orders, verify payments, check serviceability by PIN code, arrange delivery and installation, provide warranty and after-sales support, respond to enquiries, prevent fraud, maintain legally required records and improve the website and customer experience.

3. Payments

Payments on kamfx.in may be processed through Razorpay and participating banks/payment networks. KAMFX does not intend to store complete card numbers, CVVs, UPI PINs, internet-banking passwords or similar confidential payment credentials.

4. Sharing of Information

Relevant information may be shared only where reasonably necessary with payment processors, logistics partners, installation/service partners, hosting or technology providers, professional advisers and government authorities where required by law.

5. WhatsApp and Telephone Communication

If you choose an enquiry or WhatsApp option, the information you voluntarily send may be used to answer product questions, provide quotations, arrange delivery or installation and provide customer support.

6. Cookies

kamfx.in may use cookies for cart and checkout sessions, preferences, security, performance and analytics. Restricting cookies in your browser may affect some website functions.

7. Data Retention and Security

Personal information is retained only as reasonably required for orders, warranty and after-sales support, accounting, legal compliance, fraud prevention and complaint resolution. We take reasonable technical and administrative measures to protect customer information, although no internet-based system can guarantee absolute security.

8. Your Choices and Rights

Subject to applicable law, you may contact us to request correction of inaccurate information, request deletion where legally permissible, withdraw consent for optional processing or raise a privacy grievance.

9. Third-Party Services

Our website may link to or integrate with third parties such as Razorpay, WhatsApp, Amazon and Flipkart. Their own privacy terms apply when you use those services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on kamfx.in with its effective date.

Customer Support

Customer / Enquiry: 7289096069
Email: customercare@kamfx.in
Address: Sector 24 – Rohini, New Delhi – 110042